Part A interactive voice response (IVR) operating guide
The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
Effective August 11, the Provider Contact Center will service up to three inquiries for only one PTAN / NPI combination per call...
This schedule lists holiday closures for the First Coast offices and provider contact centers responsible for serving providers...
Please take a moment to complete our customer service satisfaction survey when calling the Provider Contact Center.
With daylight saving time ending, the Provider Contact Center hours of operation will be modified for providers in the U.S...
FOIA (Freedom of Information Act) found in Title 5 of the United States Code, section 552, and enacted in 1966, provides that...
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this...
A self-service feature is available via the Part B interactive voice response (IVR) that allows providers / customers to request...