First Coast holiday schedule
This schedule lists holiday closures for the First Coast offices and provider contact centers responsible for serving providers...
Articles
Article Type
Category
Provider inquiry checklist
Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this...
Telephone reopening requests via the IVR
A self-service feature is available via the Part B interactive voice response (IVR) that allows providers / customers to request...
IVR Quick Reference Guide: Medicare Provider Part B
This document provides a quick reference for the First Coast Part B provider IVR features.
Provide your correct PTAN when contacting provider customer service
Make sure to provide your correct PTAN in the proper format when contacting us for any claim-related inquiries. PTANs that have...