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Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

With daylight saving time ending, the Provider Contact Center hours of operation will be modified for providers in the U.S...

Due to implementation of the October 2025 release, there will be common working file (CWF) “dark days” Friday, October 3 through...

The PCC is closed certain days for training.

Complete review of the eligibility feature in SPOT.

Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions. Per CMS MBI education, there are three ways...

This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.

Retrieve documents: Part A/B feature listing 

Part A:

• 1099

• Overpayment demand letter

• Appeals Development letters

• Redetermination...

The help guide for the NCCI PTP lookup is currently being developed. Please check back soon. 

Prepare new claim for transmission

• Click the Institutional or Professional Claims Processing icon from the PC-ACE Main Toolbar.
• Cl...