Articles

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

Complete review of the Submit Documents feature in SPOT.

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the...

View this complete review of the appeal features in SPOT.

Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions. Per CMS MBI education, there are three ways...

Complete review of the eligibility feature in SPOT.

With daylight saving time ending, the Provider Contact Center hours of operation will be modified for providers in the U.S...

The Provider Contact Center (PCC) is closed certain days for training. View the upcoming closure days and times.

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient...

Read this complete review of the Retrieve Documents feature in SPOT.