Articles

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.

The PCC is closed certain days for training. View the April and May closure days and times.

Complete review of the Claim submission / ERA feature in SPOT.

Read this complete review of the Retrieve Documents feature in SPOT.

Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents...

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the...

This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.

There will be Common Working File (CWF) "dark days" Friday, April 3, through Sunday, April 5, affecting the IVR.

To enhance efficiency and ensure the secure handling of appeal information, effective May 1, 2026, all providers will be...