Articles

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

Complete review of the Submit Documents feature in SPOT.

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the...

View this complete review of the appeal features in SPOT.

Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions. Per CMS MBI education, there are three ways...

Complete review of the eligibility feature in SPOT.

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient...

Read this complete review of the Retrieve Documents feature in SPOT.

Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents...

Claim Status

The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...