Articles

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

Complete review of the eligibility feature in SPOT.

Enrollment references

All organizations must submit an enrollment form and each user must register in the Identity Management...

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient...

Retrieve documents: Part A/B feature listing 

Part A:

• 1099

• Overpayment demand letter

• Appeals Development letters

• Redetermination...

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review...

Many valuable resources are accessible from the footer menu within SPOT.

Figure 1: Footer

Self-service Tools

The first resource...

Unable to sign in

To use the SPOT, you must complete both parts of the new user registration process through the IDM website. 

Th...

Online help

The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the...