Articles

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

Learn how using these two products together can make electronic claim submission free and easy.

A complete list of features currently available in SPOT with descriptions.

The Redetermination Notices feature has been renamed to General Inquiry and Redetermination Correspondence. This feature will...

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the...

A list of the EDI and SPOT enrollment forms.

This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.

List of codes that cannot be corrected using the reopening process in SPOT.

Complete review of the Submit Documents feature in SPOT.

Unable to sign in

To use the SPOT, you must complete both parts of the new user registration process through the IDM website. 

The...