Retrieve documents using SPOT

The Retrieve Documents feature in the Secure Provider Online Tool (SPOT) provides secure, convenient access to important Medicare-related records and correspondence, all in one place. Providers can quickly locate and download documents such as remittance advice, 1099 forms, overpayment demand letters, redetermination notices, and more.

Why use the Retrieve Documents feature?

  • Save time by accessing documents online instead of waiting for mailed copies.
  • Find information quickly using simple search options and date filters.
  • Stay organized with easy access to correspondence, financial documents, and historical records.
  • Support your business needs with on-demand access to reports, notices, and remittance information.

Whether you need a recent remittance advice, a claim correction confirmation, or Medicare correspondence, Retrieve Documents helps you get the information you need, when you need it. 

Detailed instructions and screen images for each of these features are available in the SPOT User Guide – Section 10. If you are not familiar with SPOT, it is our free online portal for providers, billing services, and clearinghouses. To request access, visit our website for information on How to Register for SPOT.