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One SPOT account ID forever

The Identity Management (IDM) system manages access for many CMS systems that require high-level security. Your social security number (SSN) is required during initial account setup for identity verification purposes. Once the account is established, it remains associated with your personal identity. 

SPOT is one of the applications with access managed through IDM. The list below explains why only one account is needed per person, per lifetime. 

  • Adding users – when other people need access to SPOT, each person must create their own account in IDM. Remember, your account is associated with your SSN. It should never be shared for others to access SPOT.  
  • Adding applications – new roles can be added to your existing IDM account ID for access to different applications managed through IDM. The same account ID can access multiple IDM applications.
  • Adding organizations – new roles can be added to your existing IDM account ID for access to new organizations within SPOT. The same account ID can access multiple organizations.
  • Regaining access – if access was lost for any reason, the same account ID must be reactivated.  Roles can be requested again, if needed.  
  • Changing jobs – system accesses can be changed by removing roles from organizations that are no longer needed and adding roles for different organizations.
  • Changing office approvers – staffing changes often require changes to the office approver names that were setup with the initial SPOT enrollment. After the enrollment form changes are processed, impacted staff members will change the roles associated with their existing accounts.
  • Changing name – updates can be made to your account to change your name. This may be needed due to marriage or divorce. Even personal changes to SSN and date of birth can be made to your account, if needed. 

Each person wanting access to SPOT will need their own account. And each person may only have one IDM account. A second user ID should never attempt to be created. Multiple accounts for the same person will create access issues.

Refer to SPOT account updates and SPOT FAQs for details. If your office is not yet experiencing the benefits of SPOT, visit our website for information on How to register for SPOT and begin the enrollment process today.