SPOT feature highlight: Retrieve documents

The Retrieve Documents feature is a helpful feature that provides electronic copies of various Medicare documents. The documents available include 1099 reports, overpayment demand letters, appeals development letters, redetermination notices, and remittance advices. Part B providers can also retrieve a comparative billing report and claim correction confirmations in this feature. 

•    1099 reports – this is a tax document mailed annually from First Coast. The 1099 is available here in response to a 1099 request submitted through the SPOT Retrieve Documents feature.  
•    Overpayment demand letters – this option provides an electronic copy of letters sent from First Coast to recoup a refund when an overpayment was issued. 
•    Appeals development letters – this provides an electronic copy of the letters sent from First Coast when requesting additional information on an appeal request.
•    Redetermination notices – this is also known as an e-MRN (Medicare Redetermination Notice). It is the document providing the decision of an appeal request. 
•    Remittance advices – this is a reader-friendly report with claim processing details like the standard paper remittance (SPR) that was previously mailed. 

Detailed instructions and screen images of this feature are available in the SPOT User Guide, Section 9. This is just one of many useful features available in SPOT. If you are not yet experiencing the many benefits of SPOT, visit our website for information on How to register for SPOT and begin the enrollment process today.