Articles

Learn about the SPOT claim features, including claim status, claim summary, medical review claims, and provider data summary.

This page provides system status, regular maintenance times and any additional scheduled maintenance times.

View the most recent release of our Electronic Billing Newsletter. This newsletter is published quarterly and includes important...

How to make changes to your existing SPOT account information using the IDM system.

Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions...

New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization...

Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval...

Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help...

List of codes that cannot be corrected using the reopening process in SPOT.

Read this complete review of the Retrieve Documents feature in SPOT.