Articles

Use SPOT to receive and reply to medical review Additional Documentation Requests (ADRs).

New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization...

Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval...

Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions...

The Comprehensive Error Rate Testing (CERT) review contractor conducts a medical review of randomly sampled post-payment claims...

Read this article for information about responding to CERT documentation requests.

How to make changes to your existing SPOT account information using the IDM system.

Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help...

When billing for rehabilitation therapy services, there are some documentation requirements that must be met to comply with the...

Physicians and non-physician practitioners need to identify the correct date of service for the services they provide to a...