Articles

This page provides system status, regular maintenance times and any additional scheduled maintenance times.

Review this page for First Coast Medicare EDI system status information.

The PC-ACE Professional Training Module provides instructions necessary to backup and restore the PC-ACE software.

The eligibility feature in SPOT provides real-time beneficiary information directly from the HIPAA Eligibility Transaction...

List of codes that cannot be corrected using the reopening process in SPOT.

Are you sending hardcopy mail to submit your requests to First Coast? Did you know there are faster and easier ways to send your...

Learn how PWK, the paperwork segment of the X12N version 5010, allows providers to submit medical documentation with their...

How to make changes to your existing SPOT account information using the IDM system.

Effective May 11, CMS requires that providers using a third-party vendor to conduct their beneficiary eligibility transactions...

View this help document about the EDI Gateway login ID and resetting your password.