Articles

First Coast’s live chat

Join us on medicare.fcso.com for live chat, available Monday-Friday, 10 a.m.-2 p.m. Eastern Time (ET) for website-related...

IDM annual certification

Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.

Medicare Learning Network

The Medicare Learning Network is the brand name for official CMS national provider education products designed to promote...

SPOT account updates

How to make changes to your existing SPOT account information using the IDM system.

Health equity innovation

CMS has designed several initiatives to eliminate disparities in health care quality and access so that all Medicare patients...