Articles

First Coast’s Secure Provider Online Tool (SPOT)

First Coast developed its provider internet portal application - SPOT - to offer...

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training...

The following instructions are for entering a claim with Medicare as the secondary payer. For more information on billing...

The Comparative Billing Report (CBR) for Part A providers furnishes a detailed examination of the comparative data that Medicare...

Claim Status

The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...

Many valuable resources are accessible from the footer menu within SPOT.

Figure 1: Footer

Self-service Tools

The first resource...

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient...

To exit the PC-ACE software program 

• Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

  You will be prompted...

Enrollment references

All organizations must submit an enrollment form and each user must register in the Identity Management...

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review...