Articles

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training...

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference...

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the...

Online help

The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...

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To use the SPOT, you must complete both parts of the new user registration process through the IDM website. 

The...

Many valuable resources are accessible from the footer menu within SPOT.

Figure 1: Footer

Self-service Tools

The first resource...

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review...

Read this complete review of the Retrieve Documents feature in SPOT.

Complete review of the Submit Documents feature in SPOT.

Complete review of the Claim submission / ERA feature in SPOT.