Articles

Many valuable resources are accessible from the footer menu within SPOT.

Figure 1: Footer

Self-service Tools

The first resource...

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient...

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

This...

To exit the PC-ACE software program 

• Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

  You will be prompted...

Complete review of the eligibility feature in SPOT.

Enrollment references

All organizations must submit an enrollment form and each user must register in the Identity Management...

Retrieve documents: Part A/B feature listing 

Part A:

• 1099

• Overpayment demand letter

• Appeals Development letters

• Redetermination...

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review...

Unable to sign in

To use the SPOT, you must complete both parts of the new user registration process through the IDM website. 

Th...

Online help

The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...