Articles

Online help

The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...

Unable to sign in

To use the SPOT, you must complete both parts of the new user registration process through the IDM website. 

Th...

The Claims submission / ERA option allows you to submit electronic claims via batch files and retrieve the electronic reports...

Complete review of the eligibility feature in SPOT.

Enrollment references

All organizations must submit an enrollment form and each user must register in the Identity Management...

First Coast’s Secure Provider Online Tool (SPOT)

First Coast developed its provider internet portal application - SPOT - to offer...

Use this help guide for the enrollment application status tool. This versatile application allows you to check the status of...