User guides / instructions

This how-to guide offers tips for searching for medical policy information via First Coast’s search tools and the CMS Medicare coverage database (MCD).

This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.

Use this guide to learn about the HETS-EDI enrollment tool (HEET).

Use this guide to learn about the HETS-EDI enrollment tool (HEET).

Retrieve documents: Part A/B feature listing  Part A: 1099

Retrieve documents: Part A/B feature listing  Part A: 1099

Complete review of the eligibility feature in SPOT.

Complete review of the eligibility feature in SPOT.

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome.