User guides / instructions
PC-ACE User Guide: PC-ACE quick steps
Below are quick steps for setting up and using the PC-ACE program after it has been installed.
The SPOT User Guide: Section 11 - Online resources
Many valuable resources are accessible from the footer menu within SPOT.
The SPOT User Guide: Section 10 - Financial Information
The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…
The SPOT User Guide: Section 11 - Online resources
Many valuable resources are accessible from the footer menu within SPOT.
The SPOT User Guide: Section 10 - Financial Information
The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…
The SPOT User Guide: Section 7 - Claim submission / ERA
The Claims submission / ERA option allows you to submit electronic claims via batch files and retrieve the electronic reports through TIBCO PartnerExpress.
The SPOT User Guide: Section 4 - MBI Lookup
Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions.