User guides / instructions

Once claims have been entered and prepared, the next step is to connect to First Coast.

Below are quick steps for setting up and using the PC-ACE program after it has been installed.

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

Below are quick steps for setting up and using the PC-ACE program after it has been installed.

Claim Status The Claim Status feature allows users to check the status of their claims. Allow two to three business days for claims to appear in SPOT after being submitted.

Claim Status The Claim Status feature allows users to check the status of their claims. Allow two to three business days for claims to appear in SPOT after being submitted.

This how-to guide offers tips for searching for medical policy information via First Coast’s search tools and the CMS Medicare coverage database (MCD).

This how-to guide offers tips for searching for medical policy information via First Coast’s search tools and the CMS Medicare coverage database (MCD).

This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.