User guides / instructions

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PC-ACE User Guide: Section 10 - Exiting PC-ACE including backup/restore

To exit the PC-ACE software program  Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

The SPOT User Guide: Section 2 - Accessing SPOT

Enrollment references

The SPOT User Guide: Section 2 - Accessing SPOT

Enrollment references

The SPOT User Guide: Section 11 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 11 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 12 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 12 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 14 - Support

Online help

The SPOT User Guide: Section 14 - Support

Online help

PC-ACE User Guide: Section 8 - Connect to First Coast

Once claims have been entered and prepared, the next step is to connect to First Coast.