User guides / instructions

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The SPOT User Guide: Section 2 - Accessing SPOT

Enrollment references

The SPOT User Guide: Section 14 - Support

Online help

The SPOT User Guide: Section 14 - Support

Online help

The SPOT User Guide: Section 12 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 12 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 11 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 11 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

PC-ACE User Guide: Section 6 - Claim list management

The PC-ACE List Claim form provides a versatile interface from which the user can create, list, modify, print, and otherwise maintain claims. 

PC-ACE User Guide: Section 9 - Electronic reports

EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent different rejection levels and are available to you as quickly as possible.

PC-ACE User Guide: Section 6 - Claim list management

The PC-ACE List Claim form provides a versatile interface from which the user can create, list, modify, print, and otherwise maintain claims.