User guides / instructions

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The SPOT User Guide: Section 6 - Appeals

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

The SPOT User Guide: Section 6 - Appeals

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

CBR Guide - Part A

The Comparative Billing Report (CBR) for Part A providers furnishes a detailed examination of the comparative data that Medicare considers when determining how the provider’s billing patterns…

The SPOT User Guide: Section 5 - Claims

Claim Status

The SPOT User Guide: Section 5 - Claims

Claim Status

PC-ACE User Guide: Section 2 - Claim entry

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training Module or

PC-ACE User Guide: Section 1 - PC-ACE configuration

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

PC-ACE User Guide: Section 1 - PC-ACE configuration

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

PC-ACE User Guide: Section 2 - Claim entry

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training Module or

PC-ACE User Guide: Section 9 - Electronic reports

EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent different rejection levels and are available to you as quickly as possible.