User guides / instructions

EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent different rejection levels and are available to you as quickly as possible.

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

The following instructions are for entering a claim with Medicare as the secondary payer.

Once claims have been entered, the next step is to connect to First Coast.

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training Module or

Prepare new claim for transmission Click the Institutional or Professional Claims Processing icon from the PC-ACE Main Toolbar. Click on the Prepare Claims icon. Click Prepare Claims.

To exit the PC-ACE software program  Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

Claims are introduced into PC-ACE by either entering them manually or by importing them from an external source. The claim import method is ideal for facilities that maintain their claims in an…

Below are quick steps for setting up and using the PC-ACE program after it has been installed.