User guides / instructions

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The SPOT User Guide

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the Secure Provider Online Tool (SPOT).

The SPOT User Guide: Section 10 - Retrieve Documents

Retrieve documents: Part A/B feature listing  Part A: 1099

The SPOT User Guide: Section 10 - Retrieve Documents

Retrieve documents: Part A/B feature listing  Part A: 1099

The SPOT User Guide: Section 11 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 12 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 12 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 13 - Troubleshooting

Unable to sign in

The SPOT User Guide: Section 13 - Troubleshooting

Unable to sign in

The SPOT User Guide: Section 14 - Support

Online help

The SPOT User Guide: Section 14 - Support

Online help