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Claim Status

The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...

Many valuable resources are accessible from the footer menu within SPOT.

Figure 1: Footer

Self-service Tools

The first resource...

Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient...

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

This...

To exit the PC-ACE software program 

• Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

  You will be prompted...

Enrollment references

All organizations must submit an enrollment form and each user must register in the Identity Management...

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review...

Online help

The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...

EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent...

Once claims have been entered and prepared, the next step is to connect to First Coast. To do this, you will need a Network...