PC-ACE user guide index
Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.
Articles
Article Type
Category
The SPOT User Guide: Section 12 - Troubleshooting
Unable to sign in
To use the SPOT, you must complete both parts of the new user registration process through the IDM website.
Th...
The SPOT User Guide: Section 13 - Support
Online help
The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...
The SPOT User Guide: Section 1 - Introduction
First Coast’s Secure Provider Online Tool (SPOT)
First Coast developed its provider internet portal application - SPOT - to offer...
The SPOT User Guide: Section 8 - Submit Documents
Complete review of the Submit Documents feature in SPOT.
User guide - finding LCDs, NCDs, and related coverage information
This how-to guide offers tips for searching for medical policy information via First Coast’s search tools and the CMS Medicare...
PC-ACE User Guide: Section 3 - Enter a Medicare secondary claim
The following instructions are for entering a claim with Medicare as the secondary payer. For more information on billing...
The SPOT User Guide: Section 4 - MBI Lookup
Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions. Per CMS MBI education, there are three ways...
Fee schedule lookup tool - help guide
This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.