Customer Service Hours of Availability for U.S. Virgin Islands and Puerto Rico Providers
With daylight saving time ending, the Provider Contact Center hours of operation will be modified for providers in the U.S...
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Provider Contact Center Closures
The Provider Contact Center (PCC) is closed certain days for training. View the upcoming closure days and times.
Instructions for Completing the DDE User ID Request Access Form
These instructions will assist you in completing the Direct Data Entry (DDE) User ID Request Access form.
Getting Started With PC-ACE
PC-ACE software is designed for Medicare A and Medicare B claims entry and translation of acknowledgment and remittance files...
The SPOT User Guide: Section 9 - Prior Auth
Part A and B providers can easily submit their Prior Authorization Request (PAR) forms in SPOT for certain hospital outpatient...
The SPOT User Guide: Section 10 - Retrieve Documents
Read this complete review of the Retrieve Documents feature in SPOT.
Patient Discharge Status Code Reporting
Review this article to learn more about patient discharge status code reporting.
Critical Care Services
CMS updated guidelines for critical care services effective January 1, 2022. These updates were implemented, and address billing...
Colorectal Cancer Screening
Medicare Part B covers various colorectal cancer (CRC) screening tests furnished to individuals for the purpose of early...
Service-Specific Reviews
View these current post-payment service-specific reviews and available results.