User guides / instructions

Complete review of the Submit Documents feature in SPOT.

Complete review of the Submit Documents feature in SPOT.

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the Secure Provider Online Tool (SPOT).

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the Secure Provider Online Tool (SPOT).

Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions.

View this complete review of the appeal features in SPOT.

View this complete review of the appeal features in SPOT.

Complete review of the eligibility feature in SPOT.

Complete review of the eligibility feature in SPOT.

Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions.