User guides / instructions

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PC-ACE user guide index

July 20, 2025

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

PC-ACE user guide index

July 20, 2025

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

The SPOT User Guide: Section 12 - Troubleshooting

November 6, 2025

Unable to sign in

The SPOT User Guide: Section 12 - Troubleshooting

November 6, 2025

Unable to sign in

The SPOT User Guide: Section 1 - Introduction

November 4, 2025

First Coast’s Secure Provider Online Tool (SPOT)

The SPOT User Guide: Section 13 - Support

November 4, 2025

Online help

The SPOT User Guide: Section 13 - Support

November 4, 2025

Online help

The SPOT User Guide: Section 1 - Introduction

November 4, 2025

First Coast’s Secure Provider Online Tool (SPOT)

The SPOT User Guide: Section 8 - Submit Documents

November 3, 2025

Complete review of the Submit Documents feature in SPOT.

The SPOT User Guide: Section 8 - Submit Documents

November 3, 2025

Complete review of the Submit Documents feature in SPOT.

Fee Schedule Lookup

Appeal Status

SPOT

Appeal Timeliness

TIBCO Gateway Password Change

Reason Code Lookup

ERA Reload Requests

Credit Balance Status

Fee Schedule Lookup

Modifiers

SPOT

Appeals Status

TIBCO Gateway Password Change

Appeals Timeliness

ERA Reload Requests

Reopening Gateway

Enroll Online (PECOS)

Status of Application

Application Assistance Tool

Enrollment Gateway

Events Calendar

MyCEU Certificate Gateway

On-Demand Learning

New to Medicare?

LCD Interactive Index

Journey to LCD Coverage

Prior Authorization

CERT Program

SPOT

Fee Schedule Lookup

Enrollment / Revalidation Status

LCD Interactive Index

User guides / instructions

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