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The SPOT User Guide: Section 3 - Eligibility

February 25, 2026
Complete review of the eligibility feature in SPOT.

Fee schedule lookup tool - help guide

March 30, 2026
This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.

The SPOT User Guide

April 2, 2026
This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the Secure Provider Online Tool (SPOT).

The SPOT User Guide: Section 8 - Submit Documents

March 18, 2026
Complete review of the Submit Documents feature in SPOT.

The SPOT User Guide: Section 13 - Troubleshooting

March 16, 2026
Unable to sign in

User guide - finding LCDs, NCDs, and related coverage information

March 13, 2026
This how-to guide offers tips for searching for medical policy information via First Coast’s search tools and the CMS Medicare coverage database (MCD).

E/M interactive worksheet: Help guide - prior to January 1, 2023

April 8, 2026
Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents the level of evaluation and management services (E/M) furnished during a patient’s visit.

The SPOT User Guide: Section 10 - Retrieve Documents

April 2, 2026
The Redetermination Notices feature has been renamed to General Inquiry and Redetermination Correspondence. This feature will now include General Inquiry response letters.
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