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E/M interactive worksheet: Help guide - On / after January 1, 2023

December 23, 2025
Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents the level of evaluation and management services (E/M) furnished during a patient’s visit.

5010 reject code lookup: Help guide

December 23, 2025
Learn how to use First Coast’s 5010 reject code lookup to resolve data-based issues with your 5010 claim files more quickly.

NCCI PTP lookup help guide

December 23, 2025
The help guide for the NCCI PTP lookup is currently being developed. Please check back soon. 

E/M interactive worksheet: Help guide

December 23, 2025
Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents the level of evaluation and management services (E/M) furnished during a patient’s visit.

HETS-EDI enrollment tool user guide

December 23, 2025
Use this guide to learn about the HETS-EDI enrollment tool (HEET).

PC-ACE User Guide: PC-ACE quick steps

December 29, 2025
Below are quick steps for setting up and using the PC-ACE program after it has been installed.

PC-ACE User Guide: Section 1 - PC-ACE configuration

December 29, 2025
Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

PC-ACE User Guide: Section 10 - Exiting PC-ACE including backup/restore

January 12, 2026
To exit the PC-ACE software program  Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

The SPOT User Guide: Section 6 - Appeals

January 12, 2026
Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

The SPOT User Guide: Section 2 - Accessing SPOT

January 8, 2026
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