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Search our FAQs to find answers to common questions.
Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.
View the most recent release of our Electronic Billing Newsletter. This newsletter is published quarterly and includes important EDI-related articles.
Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.
Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT.
Read these testimonials from SPOT users.
Overview of the two-step registration process including the enrollment form links and role descriptions.
How to make changes to your existing SPOT account information using the IDM system.
Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk will be asked to call back using the corr…