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PC-ACE user guide index
February 10, 2026
Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.
The SPOT User Guide: Section 1 - Introduction
February 13, 2026
First Coast’s Secure Provider Online Tool (SPOT)
The SPOT User Guide: Section 2 - Accessing SPOT
January 8, 2026
Enrollment references
The SPOT User Guide: Section 3 - Eligibility
February 25, 2026
Complete review of the eligibility feature in SPOT.
The SPOT User Guide: Section 4 - MBI Lookup
February 25, 2026
Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions.
The SPOT User Guide: Section 5 - Claims
February 10, 2026
Claim Status
The SPOT User Guide: Section 7 - Claim submission / ERA
April 8, 2026
Complete review of the Claim submission / ERA feature in SPOT.
The SPOT User Guide: Section 8 - Submit Documents
March 18, 2026
Complete review of the Submit Documents feature in SPOT.
The SPOT User Guide: Section 10 - Retrieve Documents
April 23, 2026
Read this complete review of the Retrieve Documents feature in SPOT.
The SPOT User Guide: Section 11 - Financial Information
January 5, 2026
The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR) transaction info, and submit immediate
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