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Part A interactive voice response (IVR) operating guide

May 29, 2026
The IVR operating guide will help to increase your knowledge of the technology and services we offer our providers on our interactive voice response system.

IVR Quick Reference Guide: Medicare Provider Part A

May 29, 2026
This document provides a quick reference for the First Coast Part A provider IVR features.

Checklist: Nursing home

May 29, 2026
This checklist is being provided as a tool to assist providers when responding to medical record documentation requests for nursing home services.

First Coast supports provider enrollment awareness during the month of May

May 29, 2026
Our provider enrollment webpages offer a wealth of resources and tools. Support is available for tracking the status of enrollment applications, resolving common questions and completing the enrollment process.

Submit Part A claims electronically

May 29, 2026
Are you sending hardcopy mail to submit your requests to First Coast? Did you know there are faster and easier ways to send your requests to us? Avoid the wait. Learn about the electronic options available for you to submit Part A claims.

Online enrollment -- using internet-based PECOS

June 11, 2026
Learn more about the internet-based PECOS and how it facilitates the Medicare provider enrollment process by furnishing health care providers and suppliers with an easier, faster, and more efficient alternative to paper-based enrollment in…

MLN Connects for June 11, 2026

June 11, 2026
This edition includes information on the Medicare Shared Savings Program, updates to opioid treatment programs, 2027 ICD-10 code updates, and more.

View NCDs

March 30, 2026
CMS develops NCDs to describe circumstances for Medicare coverage nationwide for an item or service. NCDs generally outline the conditions for which an item or service is covered (or not covered) under §1862(a)(1) of the Social Security Act…

EDI system status and scheduled maintenance

June 12, 2026
Review this page for First Coast Medicare EDI system status information.

On-demand learning: SPOT

May 22, 2026
View these webinar recordings on all things SPOT-related, including features and functionality, eligibility and MBI lookup, submitting electronic claims, and more.
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