Articles

First Coast holiday schedule

This schedule lists holiday closures for the First Coast offices and provider contact centers responsible for serving providers...

Provider inquiry checklist

Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this...

EDI enrollment: Getting started

Use the menu items on the left to get started with EDI enrollment and electronic claim submission. These articles will review...

Requesting SPOT end user role

New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization...