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Join us on medicare.fcso.com for live chat, available Monday-Friday, 10 a.m.-2 p.m. Eastern Time (ET) for website-related inquiries. At First Coast, the needs of our provider community come first.
Discover how to navigate First Coast’s Medicare provider website with ease. This helpful guide offers tips for customizing your experience by filtering the information displayed based on your preferences. You’ll also learn how to change you…
The A/B MACs partnered together to answer practitioners’ top questions related to evaluation and management (E/M) office and other outpatient services (procedure codes 99202-99215) effective on January 1, 2021.
This checklist is an aid to assist providers when responding to medical record documentation requests pertaining to community mental health centers (CMHC) or partial hospitalization program (PHP).
This edition includes information on the skilled nursing facility revalidation deadline, opioid use disorder services, and more.
Read this article for new guidelines for Skilled Nursing Facilities (SNFs). Updated to add extended due date for revalidations.
This questionnaire is intended to provide health care providers with a reference for use when screening a new patient for a SNF admission. This criteria is required to meet Medicare guidelines for a SNF covered stay and medical necessity.
First Coast made changes to how we handle paper claims marked for "other insurance". Review this article to avoid claim rejections of this kind.
This document outlines instructions -- for Medicare administrative contractors -- regarding how to request assistance from First Coast to resolve an overlapping claim.
This article provides insights into the educational initiatives implemented following the assessment of a CERT error.