What to do when you can't locate your claim Would you like to reduce the time you spend contacting Medicare? Having difficulties locating a claim? Here's some tips to help... February 11, 2026
What you should do with claims returned as unprocessable Claims that are returned as unprocessable cannot be appealed. So what do you do with them? An unprocessable claim is one that is... August 21, 2025
When not to show patient paid amounts on claims First Coast has been made aware of complaints by beneficiaries being required to pay for services up front. This article... October 29, 2024
Your feedback is important to us Please take a moment to complete our customer service satisfaction survey when calling the Provider Contact Center. March 2, 2026
YouTube video: Answers to your prior authorization exemption questions Are you participating in prior authorization and want to know how to maintain exemption within this program? Do you have... October 8, 2024
YouTube video: Avoid Medicare claim rejects that should be submitted to a Medicare Advantage plan Want to learn the key differences between original Medicare and a Medicare Advantage plan? Take a look at our YouTube video. October 30, 2024
ZIP codes requiring a nine-digit ZIP code (ZIP +4) To access a file containing the quarterly additions and deletions to the list of ZIP codes requiring a plus four extension... September 30, 2024
Zixcorp secure mail for Part A FISS DDE enrollment correspondence Details regarding the secure email communications received during the DDE enrollment process. December 10, 2024
‘Reasonable and necessary’ guidelines View these guidelines regarding what it means for a service to be "reasonable and necessary." February 24, 2026
