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PC-ACE User Guide: Section 1 - PC-ACE configuration

December 29, 2025
Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference File must be set up prior to using the PC-ACE software program.

Requesting SPOT end user role

February 10, 2026
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.

PC-ACE User Guide: Section 10 - Exiting PC-ACE including backup/restore

January 12, 2026
To exit the PC-ACE software program  Click on the word File from the PC-ACE Main Toolbar and click on Exit. 

EDI enrollment: Getting started

February 10, 2026
Use the menu items on the left to get started with EDI enrollment and electronic claim submission.

Electronic remittance advice -- what you need to know

January 23, 2026
This article contains the background information and resources you need regarding electronic remittance advice.

PWK option allows you to submit documentation with an initial claim

December 30, 2025
The PWK (paperwork) segment of the X12N version 5010 allows for submission of supporting documentation with a version 5010 837 electronic claim. This article details the process for using this option.

PC-ACE User Guide: Section 8 - Connect to First Coast

December 30, 2025
Once claims have been entered and prepared, the next step is to connect to First Coast.

Discover the basics of the Administrative Simplification Compliance Act (ASCA)

December 30, 2025
Here are key steps to take if you receive an ASCA enforcement review letter.

PC-ACE User Guide: Section 9 - Electronic reports

December 30, 2025
EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent different rejection levels and are available to you as quickly as possible.

PC-ACE User Guide: Section 6 - Claim list management

December 30, 2025
The PC-ACE List Claim form provides a versatile interface from which the user can create, list, modify, print, and otherwise maintain claims. 
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