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Part A interactive voice response (IVR) operating guide

May 29, 2026
The IVR operating guide will help to increase your knowledge of the technology and services we offer our providers on our interactive voice response system.

IVR Quick Reference Guide: Medicare Provider Part B

May 29, 2026
This document provides a quick reference for the First Coast Part B provider IVR features.

IVR Quick Reference Guide: Medicare Provider Part A

May 29, 2026
This document provides a quick reference for the First Coast Part A provider IVR features.

Checklist: Nursing home

May 29, 2026
This checklist is being provided as a tool to assist providers when responding to medical record documentation requests for nursing home services.

First Coast supports provider enrollment awareness during the month of May

May 29, 2026
Our provider enrollment webpages offer a wealth of resources and tools. Support is available for tracking the status of enrollment applications, resolving common questions and completing the enrollment process.

Process for supplying invoice amount on certain HCPCS codes - avoid rejected claims

May 29, 2026
The ASC device codes list has been updated.

Submit Part A claims electronically

May 29, 2026
Are you sending hardcopy mail to submit your requests to First Coast? Did you know there are faster and easier ways to send your requests to us? Avoid the wait. Learn about the electronic options available for you to submit Part A claims.

Differences between fee schedule file types

June 11, 2026
This article explains the differences between the First Coast Part B fee schedule lookup, PDF files, and zipped text files.

Correct date of service for specific services

June 10, 2026
Physicians and non-physician practitioners need to identify the correct date of service for the services they provide to a Medicare patient. This article will discuss some of the situations where there have been questions from the provider…

Online enrollment -- using internet-based PECOS

June 11, 2026
Learn more about the internet-based PECOS and how it facilitates the Medicare provider enrollment process by furnishing health care providers and suppliers with an easier, faster, and more efficient alternative to paper-based enrollment in…
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