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SPOT system status and scheduled maintenance

May 12, 2026
This page provides system status, regular maintenance times and any additional scheduled maintenance times.

A step-by-step guide to getting started submitting electronic claims for providers

March 10, 2026
The following information outlines procedures related to getting started along with additional electronic features available to EDI providers.

How to access webinar materials

March 13, 2026

Claims processing codes: Find definitions of reason and remark codes

March 12, 2026
There could be several reasons why your claim was denied or otherwise did not process successfully. Use these available resources to identify claims processing codes.

Registering for an event

March 13, 2026
Need help registering for a webinar? Access our step-by-step tutorial.

Learn how to determine when Medicare is the primary or secondary payer

April 29, 2026
This article includes a quick reference table that will help the billing staff of providers, physicians, and other suppliers determine whether Medicare is the primary or secondary payer based upon specific situational criteria. The informat…

Revised coversheets are now available for PAR OPD submissions: Learn about the new fields to avoid delays

April 21, 2026
Effective December 9, both the standard and expedited PAR coversheets are updated with new fields to improve the prior authorization request (PAR) process. These fields include selection of modifiers RT, LT or 50, site levels, alternative c…

Request a new LCD or an LCD reconsideration electronically

March 6, 2026
Are you sending hardcopy mail to submit your requests to First Coast? Did you know there are faster and easier ways to send your requests to us? Avoid the wait. Learn about the electronic options available for you to request a new LCD or an…

Mailing addresses for certain medical documentation requests have changed

April 14, 2026
To avoid delays, carefully review your additional documentation request (ADR) letter to ensure you’re sending medical documentation to the correct address.

Documentation requirements for physician and non-physician practitioners

February 24, 2026
CMS has established specific criteria for determining the eligibility of physician and non-physician practitioners for enrollment in the Medicare program and reimbursement for services furnished to beneficiaries. Learn how to expedite the p…
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