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Appeal status requests must be obtained through SPOT

December 23, 2025
To enhance efficiency and ensure the secure handling of appeal information, all providers will be required to use SPOT to check appeal status and access duplicate appeal decision letters, effective December 1.

E/M: Reviewing amount and/or complexity of data

December 23, 2025
For the element of medical decision making addressing the amount and/or complexity of data to be reviewed and analyzed, the AMA Levels of Medical Decision Making table indicates: "Each unique test, order, or document contributes to the comb…

Top claim denials / rejects

December 23, 2025
Use the left menu find tips to avoid common denials and claims rejections. Billing Medicare correctly the first time increases your cash flow while reducing provider burden. 

Fast facts: Skilled nursing facility (SNF) helpful hints

December 23, 2025
Read this article for helpful hints for SNF claim reviews by CERT.

MLN Connects Special Edition for October 21, 2025

December 23, 2025
This special edition includes information on lifting the current claims hold.

Helpful tips to expedite cost report tentative settlements – worksheet E-1, Part I

December 23, 2025
To expedite receiving tentative settlement payments, record provider payments and receivables correctly in Worksheet E-1 Part I.

Unsolicited / voluntary refunds

December 23, 2025
This article provides information regarding unsolicited / voluntary refunds, that is, monies received by Medicare not related to an open account receivable.

HETS-EDI enrollment tool user guide

December 23, 2025
Use this guide to learn about the HETS-EDI enrollment tool (HEET).

Collaborative parenteral nutrition webinar coming December 9

December 23, 2025
This is your opportunity to hear directly from the Medicare contractors regarding Medicare’s criteria necessary for the coverage of parenteral nutrition.

Breakdown of common Minimum Data Set (MDS) errors: Section H - K

December 23, 2025
The MDS is a tool used for implementing standardized assessment and for facilitating care management in skilled nursing homes and non-critical access hospital swing beds.
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