Software vendors, billing services, and clearinghouses should complete the Electronic Data Interchange (EDI) Third Party Enrollment form to initially enroll for electronic billing with First Coast or make changes to their current EDI setup.
A self-service feature is available via the Part B interactive voice response (IVR) that allows providers / customers to request telephone reopenings on certain claims via the IVR.
Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.