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Requesting SPOT end user role

February 10, 2026
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.

Instructions for completing the EDI enrollment form for third-party provider organizations

February 17, 2026
Software vendors, billing services, and clearinghouses should complete the Electronic Data Interchange (EDI) Third Party Enrollment form to initially enroll for electronic billing with First Coast or make changes to their current EDI setup.

Instructions for completing the EDI SPOT enrollment form for third-party organizations

February 16, 2026
These instructions will assist billing services and clearinghouses in completing the EDI SPOT enrollment form as a third-party entity.

SPOT backup approver instructions

March 10, 2026
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in IDM.

Direct data entry (DDE) password reset instructions

February 17, 2026
Tips for creating and resetting your DDE password.

Instructions for completing the Direct Data Entry (DDE) User ID Request Access form

December 23, 2025
These instructions will assist you in completing the Direct Data Entry (DDE) User ID Request Access form.

Electronic filing of Medicare Part A secondary payer claims (MSP) in the 5010 format

February 17, 2026
This article contains information for filing Medicare Part A secondary payer claims (MSP)

Electronic dental claims (837D)

May 13, 2026
First Coast is able to accept Part B dental claims in the 837D electronic claims format. These files may be submitted by dental providers or billing services and clearinghouses after being enrolled for 837D and passing the 837D test file re…

Print image - importing a file

February 25, 2026
Steps to import a print image file into PC-ACE.

Getting started with direct data entry (DDE)

December 23, 2025
DDE is designed for Medicare Part A providers. DDE will allow you to perform the following functions; claim entry, claim correction, claim status, claim adjustments, and inquiries.
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