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Provider contact center (PCC) closures

June 1, 2026
The PCC is closed certain days for training. View the upcoming closure days and times.

Learning center

June 1, 2026
Learn about First Coast’s online and instructor-led training opportunities; get involved with the Provider Outreach and Education Advisory Group (POE-AG); and find links to the educational resources available on the Centers for Medicare

Add or update reassignment information on the new version of the CMS-855B

June 2, 2026
Did you know CMS released a new version of the CMS-855B Medicare enrollment application for clinics/group practices and other suppliers? Groups and organizations can now update reassignment information in one application. Keep reading for h…

PC-ACE training module: Backup and Restore

June 2, 2026
The PC-ACE Professional Training Module provides instructions necessary to backup and restore the PC-ACE software.

2024 anesthesia conversion factors for Puerto Rico: January 1-March 8

June 3, 2026
This article contains the conversion factors for use in calculating payment for anesthesia services (procedure codes 00100 through 01999) for service dates January 1 through March 8, 2024.

DMEPOS HCPCS codes jurisdiction list

June 3, 2026
CMS annually updates the durable medical equipment prosthetics, orthotic, and supplies (DMEPOS) for DME MAC and Part B MAC jurisdictions list.

CERT Insider's Guide - Part B Second Quarter 2025

June 3, 2026
Read the Part B second quarter edition of the CERT Insider's Guide to learn more about claim errors assessed during the CERT review process and ways to mitigate these errors in the future.

First Coast POE-AG charter – Florida, Puerto Rico, and the U.S. Virgin Islands Part B

June 3, 2026
This charter outlines the focus and scope of First Coast Service Options’ (First Coast) Part B Provider Outreach and Education Advisory Group (POE-AG). The charter also defines POE-AG membership requirements, roles, and responsibilities.

Event registration

June 3, 2026
Welcome to the First Coast learning center. This online learning center is your gateway to attending live events to help further your knowledge of working with the Medicare program.

Repetitive scheduled non-emergency ambulance transport prior authorization claims submission guidelines

June 3, 2026
Follow this instructions to learn how to file a claim once you received the unique tracking number (UTN) related to the prior authorization of repetitive, scheduled non-emergency ambulance transports.
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