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Provider contact center (PCC) closures

June 1, 2026
The PCC is closed certain days for training. View the upcoming closure days and times.

Learning center

June 1, 2026
Learn about First Coast’s online and instructor-led training opportunities; get involved with the Provider Outreach and Education Advisory Group (POE-AG); and find links to the educational resources available on the Centers for Medicare

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June 1, 2026
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PC-ACE training module: Backup and Restore

June 2, 2026
The PC-ACE Professional Training Module provides instructions necessary to backup and restore the PC-ACE software.

2024 anesthesia conversion factors for Puerto Rico: January 1-March 8

June 3, 2026
This article contains the conversion factors for use in calculating payment for anesthesia services (procedure codes 00100 through 01999) for service dates January 1 through March 8, 2024.

Part A claim reopenings beyond timely filing limit process changes

June 3, 2026
Learn how to request a reopening of your Part A claim that is past the 12-month timely filing provision.

End stage renal disease (ESRD): Payment for phosphate binders effective January 1

June 3, 2026
Phosphate binders are paid as a renal dialysis service under Medicare Part B. Read this article to learn more.

Skilled nursing facility (SNF) no-payment claims

June 3, 2026
Read this article to learn more about billing skilled nursing facility (SNF) no-pay claims.

Event registration

June 3, 2026
Welcome to the First Coast learning center. This online learning center is your gateway to attending live events to help further your knowledge of working with the Medicare program.

Skilled nursing facility (SNF) demand bill

June 3, 2026
Read this article to learn more about skilled nursing facility (SNF) demand billing.
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