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Contacting the EDI and SPOT customer help desks

February 13, 2026
Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk will be asked to call back using the corr…

First Coast HTTPS CAQH CORE compliant connectivity guide

February 10, 2026
This connectivity guide provides trading partners with instructions on how to successfully exchange electronic transactions with First Coast using the hypertext transfer protocol secure (HTTPS) Council for Affordable Quality Healthcare (CAQ…

EDI system status and scheduled maintenance

May 11, 2026
Review this page for First Coast Medicare EDI system status information.

TIBCO Connectivity Guide

March 13, 2026
This guide provides important tips for configuring your SFTP file.

Targeted probe and educate (TPE) round results: Clinical laboratory services (CPT 87150)

February 18, 2026
View targeted probe and educate (TPE) round results for clinical laboratory services: culture, typing; identification by nucleic acid (DNA or RNA) probe, amplified probe technique, per culture or isolate, each organism probed CPT 87150.

SPOT system status and scheduled maintenance

May 12, 2026
This page provides system status, regular maintenance times and any additional scheduled maintenance times.

A step-by-step guide to getting started submitting electronic claims for providers

March 10, 2026
The following information outlines procedures related to getting started along with additional electronic features available to EDI providers.

How to access webinar materials

March 13, 2026

Claims processing codes: Find definitions of reason and remark codes

March 12, 2026
There could be several reasons why your claim was denied or otherwise did not process successfully. Use these available resources to identify claims processing codes.

Registering for an event

March 13, 2026
Need help registering for a webinar? Access our step-by-step tutorial.
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