Contacting the EDI and SPOT customer help desks
Different help desks are available for the different types of electronic billing questions. Carefully consider the type of...
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Telehealth services
Telehealth services substitute for an in-person visits and involve two-way, interactive technology permitting communication...
Critical care services
CMS has new guidelines for critical care services effective January 1, 2022. These updates were implemented February 15, and...
PC-ACE User Guide: Section 10 - Exiting PC-ACE including backup/restore
To exit the PC-ACE software program
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Click on the word File from the PC-ACE Main Toolbar and click on Exit.
You will be prompted...
PC-ACE User Guide: Section 9 - Electronic reports
EDI Services generates multiple reports to assist you in easily tracking your electronic claims. These reports represent...
PC-ACE User Guide: Section 8 - Connect to First Coast
Once claims have been entered, the next step is to connect to First Coast. To do this, you will need a Network Service Vendor...
PC-ACE User Guide: Section 6 - Claim list management
The PC-ACE List Claim form provides a versatile interface from which the user can create, list, modify, print, and otherwise...
PC-ACE User Guide: Section 5 - Flu, pneumonia, COVID-19, hepatitis B, or monoclonal antibody (mAb) infusion injection roster billing
Roster billing is available for Part B providers that bill for influenza, pneumonia, COVID-19, hepatitis B, and Monoclonal...
PC-ACE User Guide: Section 4 – Importing claims into PC-ACE from another software
Claims are introduced into PC-ACE by either entering them manually or by importing them from an external source. The claim...
PC-ACE User Guide: Section 2 - Claim entry
More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training...