The SPOT User Guide: Section 5 - Claims
Claim Status
The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...
Articles
Article Type
Category
Claim Status
Part A PC-ACE training module: Getting started
The PC-ACE professional training module provides instructions necessary to set up and use the PC-ACE software.
The SPOT User Guide: Section 12 - Online resources
Many valuable resources are accessible from the footer menu within SPOT.
Figure 1: Footer
Self-service Tools
The first resource...
First Coast HTTPS CAQH CORE compliant connectivity guide
This connectivity guide provides trading partners with instructions on how to successfully exchange electronic transactions with...
EDI enrollment: Getting started
Use the menu items on the left to get started with EDI enrollment and electronic claim submission. These articles will review...
Requesting SPOT end user role
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization...
Education spotlight
First Coast develops educational campaigns to focus our outreach efforts on topics or initiatives that matter most to our...
Prior authorization program for repetitive, scheduled non-emergent ambulance transports (RSNAT)
CMS has implemented the prior authorization program for certain repetitive, scheduled non-emergent ambulance transports in...
Ambulance Prior Authorization Documentation Requirements
Review this checklist to learn about the documentation requirements to ensure an affirmed decision on your prior authorization...
Ambulance prior authorization - documentation checklist for medical professionals
Review this checklist to learn about the documentation requirements for medical professionals related to the repetitive...