Articles

This schedule lists holiday closures for the First Coast offices and provider contact centers responsible for serving providers...

Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this...

Claim Status

The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...

The PC-ACE professional training module provides instructions necessary to set up and use the PC-ACE software.

Many valuable resources are accessible from the footer menu within SPOT.

Figure 1: Footer

Self-service Tools

The first resource...

This connectivity guide provides trading partners with instructions on how to successfully exchange electronic transactions with...

Use the menu items on the left to get started with EDI enrollment and electronic claim submission. These articles will review...

New to Medicare? Enrollment forms must be completed by all providers of services and suppliers of medical and other health...

For discharges on or after October 1, 2015, there are two separate payment categories for long term care hospital (LTCH)...

In September 2025, a multi-jurisdictional evidentiary Contractor Advisory Committee (CAC) convened to review the clinical...