Articles

View this page to easily locate information related to drugs and biologicals, such as billing and coding guidelines, related...

Here is a list of billing links to help increase billing accuracy as well as links to other Medicare program-related resources.

There will be Common Working File (CWF) "dark days" Friday, April 3, through Sunday, April 5, affecting the IVR.

To enhance efficiency and ensure the secure handling of appeal information, effective May 1, 2026, all providers will be...

As a Medicare beneficiary, you are the most important person in the Medicare program. Although you will rarely need to file a...

The PCC is closed certain days for training. View the March and April closure days and times.

Your visit to First Coast’s provider websites is private and secure

The privacy of our customers is of primary importance to...

This document provides a quick reference for the First Coast Part A provider IVR features.

Service associates responding to calls via our toll-free service line are not permitted to provide claim status per Medicare...

The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.