Articles

There will be Common Working File (CWF) "dark days" Friday, April 3, through Sunday, April 5, affecting the IVR.

To enhance efficiency and ensure the secure handling of appeal information, effective May 1, 2026, all providers will be...

The PCC is closed certain days for training. View the March and April closure days and times.

Information pertaining to inpatient and outpatient hospital resources.

Joining First Coast eNews error.

Here are additional educational resources identified specifically for chiropractic services.

This document provides a quick reference for the First Coast Part A provider IVR features.

Service associates responding to calls via our toll-free service line are not permitted to provide claim status per Medicare...

The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.

Here are additional educational resources identified specifically for hospice and home health care.