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Last Modified: 7/10/2010
Location: FL, PR, USVI
Business: Part A, Part B
Navigation help
Introduction
The purpose of the First Coast Service Options (FCSO) Medicare provider websites, medicare.fcso.com (English) and medicareespanol.fcso.com (Spanish) is to furnish Medicare news, information, and resources to providers within the jurisdiction 9 (J9) community. Site navigation for both provider websites has been designed to enable visitors to find the information they need as quickly and easily as possible. This guide will focus exclusively on the navigation and layout of medicare.fcso.com.
Note: For the best viewing experience, Internet Explorer (version 7 or higher) or Firefox (version 3.5 or higher) is recommended.
Visitors to the FCSO provider website are required to set two information preferences upon entry:
• Location: Florida, Puerto Rico, or the U.S. Virgin Islands
• Line of business: Part A (hospital insurance) or Part B (medical insurance)
Once these preferences have been set, information will be displayed in accordance with those preferences. For example, if a user indicates their line of business is Part B and their geographic location is Puerto Rico, only articles, forms, and fee schedules pertaining to Part B providers in Puerto Rico will be displayed. This feature allows visitors to find the information they need more quickly, because they do not have to sift through information that does not pertain to them.
Note: These preferences may be set or changed at any time during the provider’s visit to the site. View Demonstration of navigating the provider website 
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.Homepage: Top navigation overview
1. Top navigation -- links: This section, which appears on every page of the provider website, offers easy navigation to the help page, contacts page, site map, eNews subscription page, and about page.
2. Link to companion provider website: This link offers visitors quick access to the Spanish version of the provider website, medicareespanol.fcso.com.
3. Text size adjustment tool: This tool offers visitors the option to adjust the size of the text displayed on the provider website.
4. Search tool: This tool, which appears on every page of the provider website, is comprised of three components -- the search criteria box, search parameter menu, and search button. To find out more, please refer to our Search help guide.
5. E-mail link: This link, which appears on every page of the provider website, offers visitors the opportunity to easily share content though sending links to various e-mail addresses pointing to specific pages.
6. Print link: This link, which appears on every page of the provider website, offers visitors a printer-friendly version of the content found on the page.
7. Bookmark this page link: This link, which appears on every page of the provider website, offers visitors the opportunity to add pages of the website to their browser favorites for quick access to site information. By entering the site through a particular bookmarked page, users will no longer be prompted with the entry pop to set the location and line of business. To find out more, please refer to our Bookmark help guide.
Homepage: Side navigation overview
1. Location and line of business: Located under the FCSO logo lists your current location and line of business which were selected upon entry. Clicking either of these links, which appear on every page of the provider website, offers visitors the option to change their geographic location (Florida, Puerto Rico, or the U.S. Virgin Islands) or line of business (Part A (hospital insurance) or Part B (medical insurance). Note: Visitors are required to set both options upon entry.
2. Side navigation
• Popular links: This drop-down menu, which appears on every page of the provider website, offers easy access to the most visited areas of the provider site.
• Side menu: This navigation menu, which appears on every page of the provider website, provides visitors with an efficient and organized way to find relevant content.
Right column overview
1. News and Alerts: This section contains links to important information and news of special interest to providers.
2. Join eNews: This section provides visitors with a simple way to sign up for a free subscription to eNews. Upon submitting an email address, the visitor will be subscribed to the general information eNews based on their line of business. Visitors will have the opportunity to subscribe to additional lists upon entry.
