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Last Modified: 2/10/2012
Location: FL, PR, USVI
Business: Part A, Part B
Provider contact center closures
Training closures
The Florida Part A and U.S. Virgin Islands Part A provider contact centers will be closed for business from 2:00-4:00 p.m. ET on the following dates:
• Friday, February 24
• Friday, March 2, 1:00-4:00 p.m. ET
• Friday, March 16, 1:00-4:00 p.m. ET
• Friday, March 30
• Friday, April 13
• Friday, April 20
The Puerto Rico provider contact centers will be closed for business from 2:00-4:00 p.m. ET on the following dates:
• Thursday, February 23
• Thursday, March 1
• Thursday, March 8
• Thursday, March 15
• Thursday, March 29
• Thursday, April 12
Our customer service representatives will be undergoing training during the above referenced times.
Although our customer service representatives will not be available, the Medicare Part A Interactive Voice Response (IVR) unit will be available as usual at 1-877-602-8816 (toll-free)
The Florida Part B and U.S. Virgin Islands Part B provider contact centers will be closed for business from 2:00-4:00 p.m on the following dates:
• Friday, February 24
• Friday, March 2, 1:00-4:00 p.m. ET
• Friday, March 16, 1:00-4:00 p.m. ET
• Friday, March 30
• Friday, April 13
• Friday, April 20
The Puerto Rico provider contact centers will be closed for business from 2:00-4:00 p.m. ET on the following dates:
• Thursday, February 23
• Thursday, March 1
• Thursday, March 8
• Thursday, March 15
• Thursday, March 29
• Thrusday, April 12
Our customer service representatives will be undergoing training during the above referenced times.
Although our customer service representatives will not be available, the Medicare Part B Interactive Voice Response (IVR) unit will be available as usual at 1- 877-847-4992 (toll-free).
Holiday closures
Click here to view FCSO’s holiday closures.
