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Interactive voice response (IVR)
Modified: 8/13/2010
Need to know what information you should have on hand when calling FCSO? Be prepared when contacting us, by using this convenient inquiry checklist.
Modified: 6/24/2010
This converter has been created to assist you with using the touch-tone entry method on the Interactive Voice Response system.
Modified: 7/29/2010
Opens a compressed (zipped) file that contains a listing of all known hospice provider IDs, along with each facility's name and address.
Modified: 7/29/2010
Opens a compressed (zipped) file that contains a listing of all known hospital provider IDs, along with each facility's name and address.
Modified: 7/29/2010
Opens a compressed (zipped) file that contains a listing of all known skilled nursing facility provider IDs, along with each facility's name and address.
Modified: 7/29/2010
Opens a compressed (zipped) file that contains a listing of all known Home Health provider IDs, along with each facility's name and address.
Modified: 7/16/2010
We are excited to announce an upcoming enhancement to the IVR.
Modified: 6/11/2010
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer our providers.
Modified: 6/11/2010
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer our providers.
Modified: 6/11/2010
A print-friendly quick reference guide for navigating the Part B Interactive Voice Response (IVR).
Modified: 4/12/2010
Link to the Medicare Managed Care manual on the CMS Web site (Pub. 100-16).
Modified: 4/12/2010
Plan directory for MA, Cost, PACE, and Demo Organizations.
Modified: 12/15/2009
A self-service feature is available via the Part B interactive voice response (IVR) that allows providers/customers to request telephone reopenings on certain claims via the IVR.
Modified: 4/5/2009
To ensure you have all the information needed to submit your reopening request(s) via the IVR, we suggest using the IVR reopening request help sheet when preparing to call the IVR.
