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Interactive voice response (IVR)
Interactive voice response (IVR)Interactive voice response (IVR)
Modified: 9/23/2011
The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
Modified: 6/9/2011
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer our providers.
Modified: 6/9/2011
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer our providers.
Modified: 2/10/2011
The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
Modified: 6/24/2010
This converter has been created to assist you with using the touch-tone entry method on the Interactive Voice Response system.
Modified: 9/23/2011
A print-friendly quick reference guide for navigating the Part A Interactive Voice Response (IVR).
Modified: 6/9/2011
A print-friendly quick reference guide for navigating the Part B Interactive Voice Response (IVR).
Modified: 10/8/2010
A print-friendly quick reference guide for navigating the Part A Interactive Voice Response (IVR).
Modified: 12/3/2010
Need to know what information you should have on hand when calling FCSO? Be prepared when contacting us, by using this convenient inquiry checklist.
Modified: 1/25/2012
Opens a compressed (zipped) file that contains a listing of all known renal provider IDs, along with each facility's name and address.
Modified: 1/25/2012
Opens a compressed (zipped) file that contains a listing of all known Home Health provider IDs, along with each facility's name and address.
Modified: 1/24/2012
Opens a compressed (zipped) file that contains a listing of all known hospice provider IDs, along with each facility's name and address.
Modified: 1/24/2012
Opens a compressed (zipped) file that contains a listing of all known skilled nursing facility provider IDs, along with each facility's name and address.
Modified: 1/18/2012
Opens a compressed (zipped) file that contains a listing of all known hospital provider IDs, along with each facility's name and address.
Modified: 5/18/2011
A self-service feature is available via the Part B interactive voice response (IVR) that allows providers/customers to request telephone reopenings on certain claims via the IVR.
Modified: 3/2/2011
To ensure you have all the information needed to submit your reopening request(s) via the IVR, we suggest using the IVR reopening request help sheet when preparing to call the IVR.
Modified: 4/12/2010
Plan directory for MA, Cost, PACE, and Demo Organizations.
