Part B
Customer service hours of availability for U.S. Virgin Islands and Puerto Rico providers
With daylight saving time beginning, the Provider Contact Center hours of operation will be modified for providers in the U.S. Virgin Islands and Puerto Rico.
Contacting the EDI and SPOT customer help desks
Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk…
PC-ACE User Guide: Section 3 - Enter a Medicare secondary claim
The following instructions are for entering a claim with Medicare as the secondary payer.
Top reasons for immediate returns of enrollment applications
Review this article to learn how to avoid an immediate return of an enrollment application.
SPOT account updates
How to make changes to your existing SPOT account information using the IDM system.
Contacting the EDI and SPOT customer help desks
Different help desks are available for the different types of electronic billing questions. Carefully consider the type of assistance needed before dialing. Calls received to the incorrect help desk…
Ambulatory surgical center
Find the latest Medicare news identified specifically for ASC providers as well as helpful information, tools, and links to CMS resources pertaining to this specialty. We recently revised this page…
SPOT account updates
How to make changes to your existing SPOT account information using the IDM system.
PC-ACE User Guide: Section 2 - Claim entry
More information on claim entry, including screen shots of the software, is available in the
Ambulatory surgical center: Additional resources
Here are additional educational resources identified specifically for ASC services.