Part B

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Mailing addresses for certain medical documentation requests have changed

To avoid delays, carefully review your additional documentation request (ADR) letter to ensure you’re sending medical documentation to the correct address.

Facet joint interventions for pain management

Facet joint interventions may be used in pain management for chronic cervical/thoracic and lumbar/sacral pain arising from the paravertebral facet joints. Imaging guidance (fluoroscopy or CT per code…

Ambulance prior authorization - documentation checklist for medical professionals

Review this checklist to learn about the documentation requirements for medical professionals related to the repetitive, scheduled, non-emergency prior authorization program.

Facet joint interventions for pain management

Facet joint interventions may be used in pain management for chronic cervical/thoracic and lumbar/sacral pain arising from the paravertebral facet joints. Imaging guidance (fluoroscopy or CT per code…

Prior authorization program initiatives

Prior authorization is a process through which coverage is determined prior to providing or billing the service. This process allows the provider to submit documentation prior to providing or billing…

Prior authorization program initiatives

Prior authorization is a process through which coverage is determined prior to providing or billing the service. This process allows the provider to submit documentation prior to providing or billing…

First Coast bank transition: Deposit paper checks timely

Effective April 27, 2026, First Coast will be changing banks from Citibank to JP Morgan Chase.

PC-ACE training module: Reports

The PC-ACE professional training module provides instructions necessary to set up and use the PC-ACE software.

PC-ACE training module: Reports

The PC-ACE professional training module provides instructions necessary to set up and use the PC-ACE software.

First Coast bank transition: Deposit paper checks timely

Effective April 27, 2026, First Coast will be changing banks from Citibank to JP Morgan Chase.