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Multifactor authentication registration

March 23, 2026
View this information on MFA and instructions to register MFA devices.

New provider roadmap

December 23, 2025
View this new provider roadmap for guidance through the Medicare process.

HETS - EDI enrollment tool

February 20, 2026
Providers may utilize this tool attest to their relationship with a third-party entity for conducting 270/271 eligibility request transactions and response. 

Paperwork (PWK)

February 20, 2026
Learn how PWK, the paperwork segment of the X12N version 5010, allows providers to submit medical documentation with their initial claim.

SPOT Appeal features

May 15, 2026
Learn what appeal functions can be completed in the SPOT online portal.

Tools & forms: EDI / SPOT

February 19, 2026
Use these self-service tools and forms related to EDI and SPOT.

Approved network service vendor list

December 23, 2025
List of network service vendors that have an approved connection to the First Coast communication gateways.

EMC Format - Importing a file

February 25, 2026
Steps to import a file into PC-ACE in the Electronic Medica Claims (EMC) format.

HETS-EDI enrollment tool user guide

May 22, 2026
Effective May 11, CMS requires that providers using a third-party vendor to conduct their beneficiary eligibility transactions must attest to their relationship via the HIPAA Eligibility Transaction System (HETS) EDI Enrollment Tool. Follow…
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