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MLN Connects for May 28, 2026

May 28, 2026
This edition includes information on the PEPPER relaunch for all facility types, DMEPOS benefit category determinations, the ebola disease outbreak, and more.

Billing & coding

May 28, 2026
Find the latest news pertaining to Medicare billing, coding, and general coverage changes.

Duplicate reject/return to provider (RTP) reason code

May 29, 2026
Questions and answers regarding reasons for returned to provider (RTP) and rejected claims.

Part A interactive voice response (IVR) operating guide

May 29, 2026
The IVR operating guide will help to increase your knowledge of the technology and services we offer our providers on our interactive voice response system.

First Coast supports provider enrollment awareness during the month of May

May 29, 2026
Our provider enrollment webpages offer a wealth of resources and tools. Support is available for tracking the status of enrollment applications, resolving common questions and completing the enrollment process.

IVR Quick Reference Guide: Medicare Provider Part A

May 29, 2026
This document provides a quick reference for the First Coast Part A provider IVR features.

Update to the First Coast Interactive Voice Response (IVR) system

May 29, 2026
First Coast has implemented some updates to our IVR system.

E/M interactive worksheet: Help guide - prior to January 1, 2023

April 8, 2026
Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents the level of evaluation and management services (E/M) furnished during a patient’s visit.

EDI companion and connectivity guides

March 23, 2026
View these helpful guides for tips on electronic transactions.

CERT A/B MAC Outreach & Education Task Force

April 27, 2026
The nation's leading MACs have joined together to create the CERT A/B MAC Outreach & Education Task Force. This unified educational initiative benefits providers as well as the Medicare program.
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